Last Updated: June 15, 2025

Effective Date: July 1, 2025

Standard Reservations

  • Free cancellation up to 48 hours before check-in
  • One night's charge for cancellations within 48 hours
  • Full charge for no-shows

Package Reservations

  • Free cancellation up to 7 days before check-in
  • 50% charge for cancellations 3-7 days before check-in
  • Full charge for cancellations within 72 hours

Group Bookings

  • Custom cancellation terms apply
  • Detailed in group contract
  • Minimum 30 days notice required

Special Events & Holiday Periods

Different cancellation policies may apply during:

  • Major holidays
  • Special events
  • Peak seasons

Refund Process

Eligible refunds will be processed to the original payment method within 5-7 business days.

Modifications

Reservation modifications are subject to availability and rate differences.