At Plenzura Casino Hotel, we are committed to promoting responsible gaming practices and providing a safe, enjoyable environment for all our guests. We believe that gambling should remain a fun and entertaining activity.

Our Commitment

We maintain the highest standards of responsible gaming through:

  • Staff training on responsible gaming practices
  • Strict enforcement of age restrictions
  • Support for problem gambling prevention
  • Partnerships with gambling addiction support organizations

Signs of Problem Gambling

Be aware of these warning signs:

  • Gambling with money needed for essential expenses
  • Increasing bet amounts to feel the same excitement
  • Trying to win back losses
  • Lying about gambling habits
  • Gambling causing relationship or work problems
  • Feeling guilty about gambling

Self-Exclusion Program

Our self-exclusion program allows guests to voluntarily ban themselves from gaming activities. Options include:

  • 6-month exclusion
  • 1-year exclusion
  • 5-year exclusion
  • Lifetime exclusion

Setting Limits

We encourage our guests to:

  • Set a strict time limit for gambling
  • Establish and stick to a budget
  • Take regular breaks
  • Never chase losses
  • Not gamble under the influence of alcohol

Support Resources

National Problem Gambling Helpline:
1-800-522-4700 (24/7 Confidential)

Gamblers Anonymous:
www.gamblersanonymous.org

Responsible Gaming Officer:
Available 24/7 at our casino

Protecting Minors

We strictly enforce age restrictions and require valid ID from all guests. Never leave children unattended while gambling.