At Plenzura Casino Hotel, we are committed to promoting responsible gaming practices and providing a safe, enjoyable environment for all our guests. We believe that gambling should remain a fun and entertaining activity.
Our Commitment
We maintain the highest standards of responsible gaming through:
- Staff training on responsible gaming practices
- Strict enforcement of age restrictions
- Support for problem gambling prevention
- Partnerships with gambling addiction support organizations
Signs of Problem Gambling
Be aware of these warning signs:
- Gambling with money needed for essential expenses
- Increasing bet amounts to feel the same excitement
- Trying to win back losses
- Lying about gambling habits
- Gambling causing relationship or work problems
- Feeling guilty about gambling
Self-Exclusion Program
Our self-exclusion program allows guests to voluntarily ban themselves from gaming activities. Options include:
- 6-month exclusion
- 1-year exclusion
- 5-year exclusion
- Lifetime exclusion
Setting Limits
We encourage our guests to:
- Set a strict time limit for gambling
- Establish and stick to a budget
- Take regular breaks
- Never chase losses
- Not gamble under the influence of alcohol
Support Resources
National Problem Gambling Helpline:
1-800-522-4700 (24/7 Confidential)
Gamblers Anonymous:
www.gamblersanonymous.org
Responsible Gaming Officer:
Available 24/7 at our casino
Protecting Minors
We strictly enforce age restrictions and require valid ID from all guests. Never leave children unattended while gambling.